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Reviews - Hotel Himàlaia Soldeu

Experiences

Reviews from our customers

8.1 Over 10

Excellent
Over 126 reviews
Cleaning
7.9%
7.9
Location
8.8%
8.8
Services
7.6%
7.6
Staff
8.4%
8.4
Price
7.9%
7.9
126

Opinions

Cynthia

Spain, Jan. 10, 2016, 3:28 p.m.

Good stay for family with a dog, some areas to improve

Positive review

great location, close to the slopes with restaurants and shops at the doorstep. the kids play area in the hotel is great and the breakfast and dinner are wonderfully convenient and very enjoyable. the kitchen staff, cleaning staff and front desk are friendly and helpful.
All of our requests, such as special cleaning times and room service orders were handled quickly and positively.
We love that the hotel is dog and family friendly.
The room was at a good temperature

To improve

In our room, you could hear loud dance music from the club below throughout the night which made it difficult to get a good night's sleep.
There were was a terrible sewage smell coming from our bathroom which ultimately caused us to check out early.
For us, it would be even better if dinner started on time at 19h or even early, like 18:30.
In addition to the bathtub, it would be nice to have a shower setup that could be used without spraying water all over the bathroom.
It would be helpful to have more information on the activities to do in the area, both ones arranged by the hotel and things to do on our own.

Family

Holland, Aug. 10, 2015, 6:19 p.m.

Positive review

Reception was very stubborn and the room differed a lot from the pictures on website. Impossible to walk from bed to bathroom because of low roof. Reception staff had no interest in solving. Luckily some other staff finally gave us a good room.

Hotel somewhat outdated

Andrew

United Kingdom, April 4, 2015, 7:58 p.m.

Great location, good food, large and comfortable rooms.

Positive review

Location was perfect; easy reach of car parks, local shops and 200m from 2 main lifts.

The room was great; nice size, good storage, 2 balconies which were good sun traps in the afternoon. Lovely bathroom.

Food was good; varied and wholesome and the chefs were very friendly and accommodating.

To improve

Probably just the time that we travelled but there seemed to be an unusually high number of children in the hotel. This made meals (especially dinner) less than peaceful. Having 2 meal sittings would solve the problem; 1930 - 2030 primarily (but not exclusively) for families with children under 12 and 2030 - 2200 for the remainder.

Also the rooms with the best views (over the pistes) were over the bars and so were a bit noisy in the evenings at times. Difficult to mitigate.

€18 a day for hotel parking is excessive - lucky there is a large public car park nearby.

Simon

France, March 21, 2015, 3:46 p.m.

Enjoyable stay

Positive review

Very friendly hotel, good atmosphere. Willing staff, good service in restaurant. Food always hot, plenty of choice given for all diets. Room was clean and plenty of space.

To improve

Decor tired in bedroom, could do with freshening up. Internet intermittent even when majority of guests were on the slopes. Noise pollution from Fat Alberts immediately below.

Stig

Finland, March 20, 2015, 7:39 p.m.

Good hotel

Positive review

Spacious rooms. The first one 411 had only one chair. The second one 409, which we had to move to because of repairs in the first room even had a sofa. Nice view to the south from the roof window. Very friendly waiters and waitresses in the restaurant. In part this might ave to do that we tried to speak a little Catalan or Spanish with them. Good food.

I read a review on the net that it was slightly old fashioned. If you are very critical this is true. The finish in the rooms was not tip top. We have stayed at both Sport Hotel and Sport Hotel Village. They are definitively higher class, but also considerably higher price.

My wife and I were very pleased with our stay and would very much like to come back next year.

To improve

The WiFi is rather slow and complicated to log in to, at least if you use an Android tablet or cell phone

John

United states, March 9, 2015, 8:36 p.m.

McMurtry Andorra

Positive review

yes

To improve

At least two bartenders at apres-ski time. And an ice machine for guests would be nice.